This week we got the opportunity to have donor relations expert and Disney fanatic Wayne Olson share his expertise with us in a webinar. In our hour together, Wayne shared truth bomb after truth bomb about what fundraisers can learn from Walt Disney’s approach to serving guests and creating incredible experiences. We collected a few of those insights on Twitter, and are excited to share them with you here.
Recap: Donor Relations the Disney Way
Nonprofits can learn so much from Disney! #pursuantwebinar pic.twitter.com/he7NquKCvj
— Pursuant (@Pursuant) May 3, 2016
Tip from @waynero Restaurants serve food but they sell convenience. What business are you really in? @Pursuant
— Rachel Muir (@rachelmuir) May 3, 2016
Today’s #fundraising lessons: “Donor Relations, the #Disney Way!” It’s all about personality, service, and fun! pic.twitter.com/4BkADtz3cR — Anne Bowersox (@annebowersox) May 3, 2016
My biggest challenge when I worked at Disney was not leaning on anything! Disney cast members never lean!! #pursuantwebinar — Hilary Sutton (@hilarysutton) May 3, 2016
A challenge from Disney:#pursuantwebinar pic.twitter.com/4M34AJtKzT
— Pursuant (@Pursuant) May 3, 2016
donor relations the Disney way – love it! @waynero pic.twitter.com/XMcH93loLD
— Kendra Clarke (@KeeksC29) May 3, 2016
There are things you can do for donors that don’t cost a thing but mean A LOT. #pursuantwebinar — Pursuant (@Pursuant) May 3, 2016
Our thanks to Wayne for giving an inspiring and challenging mid-day conversation! If you missed the webinar, stay tuned to our website. We’ll have the recording up shortly. Wayne’s book on Donor Relations the Disney Way is forthcoming. In the meantime, be sure to check out Wayne’s other books on his website.
If you’d like to learn more about Pursuant’s approach to donor relations be sure to download our latest content paper, Demystifying Donor-Centric Fundraising.