We spoke in a previous post about why indirect metrics should matter to nonprofits. So how do you start identifying indirect metrics and using them to get deeper insights into your organization? We will cover all that in this post. Engagement: Inviting Interactions...
While so much of the story has yet to be written, the disruptive events of 2020 show us that philanthropy is transforming. Right before our eyes. The pandemic has radically changed day-to-day life and that change extends to the ways that our donors each engage and...
If your organization is like most nonprofits, a virtual gala was something you never considered prior to 2020. If the subject had ever come up, it would have been quickly discarded as too foreign, too trendy, too impersonal, too unlikely to get board approval, and too...
Kishshana Palmer is a facilitator, trainer, focus coach, and speaker. She talks a lot about leadership, how leaders can practice better self-care, and what they need to be thinking about. We sat down with her in a podcast to discuss her insights on self-care for...
Author: Sangram Vajre, author and pioneer of Account-Based Marketing, Co-Founder of Terminus What does it mean to become “customer-obsessed,” and how do you turn that in the nonprofit world to being donor-obsessed (or donor-centric)? We’ll talk about that here—and how...
Many nonprofits ask: how can we move closer to creating a major donor–quality stewardship experience to every donor on our file? Here, I’ll talk about tips for scaling powerful nonprofit stewardship experiences without compromising on quality. So how do you bring that...
